Frequently Asked Questions
IS the launch edition a limited release?
Yes, the launch edition is limited to 40 units. We may release more in the future, but there are no current plans to do so.
When will I get my headphones?
We are aiming to start shipping in December or January. We will post updates if anything changes.
Will the Launch edition be made from plastic?
Yes, the launch edition will be made from MJF/SLS nylon for the main parts.
Why is the launch edition made from printed Nylon?
MJF/SLS nylon is light, tough, and naturally damping, reducing cup vibrations and resonances. It can also create geometries that are impossible to do in “standard” manufacturing techniques, like injection moulding.
Will I be able to upgrade the Launch Edition when the Carbon Edition is released?
Yes, everyone who purchases the Launch Edition will be eligible to purchase Carbon Edition upgrade parts when they’re released, and the parts will be user-swappable.
If you’d prefer us to handle the swap, we’ll offer an upgrade service; please note that any customs and shipping fees may apply and are the buyer’s responsibility.
What pads will the headphones ship with by default?
The headphones will ship with ZMF Caldera Ultra Perf pads, as those are the most “balanced” overall in our opinion. Pad recommendations will be provided close to release with measurements.
Do you cover customs fees and taxes?
No, customs fees and taxes outside the UK are the buyer’s responsibility.
What couriers will you use to ship the headphones?
We will use UPS and DHL depending on the region and pricing. If you have a specific courier you prefer, we will try to accommodate that where possible.